Certifications & attestations
-
PCI DSS Level 1
Audited annually. Zero exceptions on our most recent report.
-
SOC 2 Type II
Continuous attestation across security, availability, confidentiality.
-
GDPR / UK-GDPR
EU + UK data residency. DPAs available on every plan.
-
HIPAA
Available on Enterprise. BAA executed at signing.
Card data & tokenization
We never see raw card data. PANs are tokenized inside a hosted iframe sandboxed from your storefront's JavaScript. Tokens are scoped per processor and per merchant ID โ a token issued for one processor cannot be replayed on another.
3DS2 is applied automatically based on issuer signals and our risk model. Step-up is invisible to ~94% of shoppers; the other 6% see a one-tap challenge.
Infrastructure
- AWS us-east-1, eu-west-1, ap-southeast-1 โ single-tenant VPCs per Enterprise customer if required.
- All data encrypted at rest (AES-256) and in transit (TLS 1.3 minimum).
- Per-tenant KMS keys. You can revoke at any time; we lose access immediately.
- 99.99% uptime SLA on Enterprise. Status page at status.growthflowline.com.
- Hot standby in a second region. RPO โค 30s, RTO โค 5m.
Access control
SSO via SAML 2.0 + SCIM provisioning on Pro and Enterprise. Audit logs are append-only and retained 90 days (Pro) or indefinitely (Enterprise). Every workspace ships with role-based access controls โ Admin, Operator, Finance, Support, Read-only โ and you can define custom roles.
Vulnerability disclosure
Security researchers โ please email security@growthflowline.com. We respond within one business day, scope and reward via our private HackerOne program. Safe-harbor terms apply for good-faith research.
The trust portal
Our public trust portal hosts our SOC 2 report, PCI AOC, pen-test summaries, sub-processor list, and the current security questionnaire pre-filled. No NDA required for the summaries. Full reports under NDA โ request access in one click.
Open trust portal